Right of Withdrawal (Cancellation Policy)
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
Hong Kong Kuren Group Co., Ltd.
EASTCORE, 15/F, Room 1510
398 Kwun Tong Road
Kwun Tong, Kowloon
Hong Kong, China
E-Mail: support@nothosaur.de
by means of a clear statement (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied proof that you have returned the goods, whichever is earlier.
You shall send back or hand over the goods to us without delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send off the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Premature Expiration of the Right of Withdrawal The right of withdrawal does not apply to the following contracts: – Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer; – Contracts for the supply of goods that are liable to deteriorate or expire rapidly; – Contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered after 30 days and whose current value depends on fluctuations in the market over which the trader has no influence; – Contracts for the supply of newspapers, periodicals, or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for the following contracts: – Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal was removed after delivery; – Contracts for the supply of goods if, after delivery, they are, according to their nature, inseparably mixed with other items; – Contracts for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and return it to us.)
To: Hong Kong Kuren Group Co., Ltd. EASTCORE, 15/F, Room 1510 398 Kwun Tong Road Kwun Tong, Kowloon Hong Kong, China E-Mail: support@nothosaur.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/Received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
( * ) Delete as appropriate.
