Our adult toys are made from 100% food-grade silicone, cured with platinum for maximum safety and durability. The surface is non-porous and antibacterial, completely body-safe, and resistant to temperatures from -40°C to 230°C.

Customized toys will be shipped from China.
Some signature color toys will be shipped from overseas warehouses.
Our warehouses are located in Japan, Germany, and the United States.

Your order may take between 4-7 business days to prepare before it ships.
Note: Custom orders may take slightly longer than this to process.

• We understand the need for discretion in our shipments and make every effort to ensure that your privacy is protected.
• Your order will be delivered in a plain brown box. There is no indication of “toy” on the outside of the box. More Details: About Packaging.
• There is no indication of “toy” on the outside of the box.

• In this case, you must notify us immediately. You must send an email to support@nothosaur.de or contact us via online chat.
• If your order has already been customized, we can no longer make any changes for you.

• We do not accept returns or exchanges due to the nature of the product.However, if you have any questions about our toys, please feel free to contact us before purchasing and we can provide you with more pictures.
• Toys may vary slightly from the product photos as no two castings are exactly the same.Please note that these are handmade items and may vary slightly from one toy to another.
• If you find any defects with the product, please contact us within 72 hours of receiving the toy and provide us with pictures or videos showing the problem. We will work to find a suitable solution for you.
• One of the most common mistakes is misjudging the size of the toy, we do not accept returns of orders where the customer has misjudged the size of the toy.
• Please pay close attention to the specifications of the toy when ordering.The specifications for each toy are listed on the product page of each toy.If you have any questions, please contact us before ordering.

• If your order has not yet been shipped, we can update the delivery address directly for you. In this case, you must notify us immediately or send us an email to support@nothosaur.de.
• If your order has already been shipped, we recommend that you wait until the package arrives in the destination country before contacting the local post office to update the delivery address.