Return service

Due to the nature of the product, we do not allow returns or exchanges. However, if you have any questions about our toys, please feel free to contact us before purchasing and we can provide you with more pictures. The toys may vary slightly from the product photos as no two castings are exactly the same. Please note that these are handmade items and may vary slightly from one toy to another.

※ If you find any defects in the product, please contact us within 72 hours of receiving the toy and provide us with pictures or videos showing the problem. We will work to find a suitable solution for you.


One of the most common mistakes is misjudging the size of the toy.
We do not accept returns on orders where the customer misjudged the size of the toy. Please pay close attention to the toy's specifications when ordering.
The specifications for each toy are listed on each toy's product page.
If you have any questions, please contact us before ordering.

All of our toys are made from 100% platinum silicone!

We offer the best customer service for our European customers.

We operate warehouses within Europe for fast shipping. Custom orders ship within 2-4 days.

Your order will be securely packaged in a sealed box and shipped in a shipping bag. Information on the box does not provide any information about the contents.